Privacy Policy

PRIVACY POLICY

Last updated: June 05, 2026

1. Introduction

eCommet LLC ("eCommet," "we," "us," or "our") operates as a digital marketing and creator commerce agency. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or engage our services.

2. Information We Collect

We may collect the following types of information:

Information you provide directly:

  • Name, email address, phone number, and company information when you contact us or engage our services

  • Business information provided as part of client onboarding

Information collected automatically:

  • Website usage data, IP addresses, browser type, and pages visited via standard analytics tools

Third-party platform data:

  • Performance and transaction data from platforms including TikTok Shop, Impact.com, and Shopmy, accessed on behalf of clients under explicit authorization

3. How We Use Your Information

We use collected information to:

  • Provide, operate, and improve our agency services

  • Generate performance reports and analytics for clients

  • Communicate with clients regarding campaigns and strategy

  • Comply with legal obligations

  • Respond to data access, correction, or deletion requests

4. How We Share Your Information

We do not sell, trade, or rent personal information to third parties. We may share information only in the following circumstances:

  • With authorized personnel within eCommet who require access to perform their duties

  • With clients, limited to their own data

  • With service providers who assist in our operations, under confidentiality agreements

  • When required by law or legal process

5. Third-Party Platform Data

As part of our services, we access data from third-party platforms (including TikTok Shop) on behalf of our clients. This data is:

  • Accessed only under explicit client authorization

  • Used solely for reporting and optimization purposes

  • Never shared with unauthorized parties

  • Deleted upon termination of the client relationship

6. Data Security

We implement industry-standard security measures including:

  • TLS/HTTPS encryption for all data in transit

  • Encryption of sensitive data at rest

  • Multi-factor authentication on all business systems

  • Access controls limiting data access to authorized personnel only

  • Regular security reviews and software updates

7. Data Retention

We retain client data only for as long as necessary to provide our services or as required by law. Upon termination of a client relationship, we will delete all client data within 30 days upon request.

8. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to or restrict our processing of your data

  • Withdraw consent at any time

To exercise any of these rights, contact us at privacy@ecommet.io

9. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify affected parties of any material changes and update the "Last updated" date at the top of this page.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact:

eCommet LLC Atlanta, GA, United States privacy@ecommet.io

Locations

Arlington, VA
Atlanta, GA

Contact

(404) 450 5729
hello@ecommet.io